Client Services Team

Dawn Hempel

Receptionist Dawn Hempel joined the West Lake Forest staff in 2000. She has worked in the animal care field for more than 25 years and loves meeting all of the hospital's pets and clients. She loves working with the caring staff, which is like her "second family." Dawn's animal companions include a Dachshund, Baylee, and a cat named Screech. She enjoys spending time with her friends and family when she's not at the hospital.

Jana Lenzi

Jana Lenzi has been a member of the client care team at the Animal Hospital of West Lake Forest since 1996. During this time she has developed strong friendships with coworkers, and unique bonds with many clients. She shares her home with both cats and dogs. Outside of the hospital she likes traveling and listening to live music.

Marisa Malloy - (Photo coming soon) has been a member of our team since July 2012, coming to us from a veterinary clinic in Chesterton, Indiana, where she worked as a veterinary assistant and receptionist. She has two teenage children and currently lives with three dogs and three cats. Marisa loves interacting with the patients and their owners every day!